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Museum of the City of New York Review

Updated Dec 9, 2021

Found 27 of over 37 reviews

Museum of the City of New York President and Director Susan Henshaw Jones (no image)

Susan Henshaw Jones

14 Ratings

Top Review Highlights past Sentiment

Pros & Cons are excerpts from user reviews. They are not authored past Glassdoor.

  1. Pros

    Great diverse surround to learn

    Cons

    Understaffed, employees must wear many hats.

  2. Old Employee, more than 5 years

    Pros

    It'south an interesting midsize NYC museum. Peachy education initiatives for underserved pupil demographics of NYC. Attempts at implementing DEAI principles are underway, such every bit they are. There is a lot of potential if the correct decisions are made by leadership for the future of the organization, and if they tin can manage to emerge from the pandemic in an okay identify.

    Cons

    This museum simply cannot seem to ever go ahead. Staffing wise, cipher will meliorate until certain senior staff positions are replaced, specifically in finance, operations and marketing/communications. The negative qualities of these actively bad managers affect staff, operations, and morale beyond all departments, and even so the individuals are rewarded with (sometimes extremely) long years of service. This would be easier to stomach if there was a way to hire more managerial/back up staff who could have more than responsibilities delegated to them, but there are not plenty resources. There is a pregnant deficit from years of prior mismanagement and for some reason, donations seem to be difficult to come up by. Even though I think development tends to raise a fair corporeality every yr by working really hard, it'southward never plenty and they need way more help, probably from board members. There also doesn't ever seem to exist plenty coin for sufficient advertising to ensure that visitors show up. If you detect, at that place are never any subway or autobus ads around NYC like there are for other museums. Then it's a barbarous cycle, particularly at present nearly 2 years into the pandemic when resources had to get drastically cut last year. As well I accept heard the leadership is non turning out to be very amenable to preserving employee flexibility moving forward, evidently having learned very little from the experience of trusting their staff to WFH all this fourth dimension.

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  3. Bring together the Museum of the City of New York team

  4. Current Employee, less than 1 year

    Slap-up Place!

    Mar i, 2021 - Curatorial

    Recommend

    CEO Blessing

    Business Outlook

    Pros

    Awesome people and caring staff

    Cons

    Also many meetings and very white

  5. Pros

    Education department is the well-nigh supportive of your personal research and bachelor time

    Cons

    Little opportunity for upward mobility

  6. Former Employee, more than than 5 years

    Pros

    This museum actually is one of New York's underappreciated gems. The content of the exhibits and programs is fascinating and make for very rewarding piece of work. Most colleagues were a pleasure to work with.

    Cons

    The management lacked clear vision and priorities. The continual financial challenges led to many poor decisions and emptying of staff and programs that could have assisted with the revitalization of the institution.

  7. Current Employee, more one yr

    Pros

    -Community Support -Many opportunities to pick up shifts/ hours -Great opportunity for interested museum educators to go started -Educational and Civic oriented museum -Working with other role-time educators who are knowledgeable and of resources

    Cons

    -Weekly work not guaranteed

  8. Former Employee, more 1 year

    No Complaints actually

    Sep 28, 2019 - Guest Service Representativein New York, NY

    Recommend

    CEO Approval

    Business Outlook

    Pros

    Cute infinite, depression traffic. Good job for a young adult or student.

    Cons

    Oft not much to exercise. They seem to exist losing and not replacing a lot of management.

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  9. Current Employee, more than three years

    Pros

    Run extremely well; transparent; team atmosphere; supportive surroundings; mission-driven; amazing content

    Cons

    none that are consequential to be honest

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  10. Electric current Employee, less than 1 twelvemonth

    Would not recommend

    Apr x, 2019 - Visitor Services Associatein New York, NY

    Recommend

    CEO Approval

    Concern Outlook

    Pros

    A lot of smart and interesting people work here. It seems similar a good place to get your started in the museum world if you lot are just beginning your career.

    Cons

    Employees did not seem to be appreciated enough

  11. Onetime Employee, less than 1 year

    Pros

    Interesting and culturally relevant exhibitions Progressive staff

    Cons

    Turnover in certain departments remains loftier due to poor management and mistreatment of staff. It's disheartening to see Hour and executive staff consistently turn a blind middle to bullying.

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Museum of the Metropolis of New York Reviews FAQs

Museum of the Urban center of New York has an overall rating of two.8 out of 5, based on over 37 reviews left anonymously by employees. 33% of employees would recommend working at Museum of the City of New York to a friend and 21% have a positive outlook for the business. This rating has been stable over the past 12 months.

According to anonymously submitted Glassdoor reviews, Museum of the Urban center of New York employees rate their compensation and benefits as two.ane out of 5. Observe out more than about salaries and benefits at Museum of the Urban center of New York. This rating has improved by 2% over the final 12 months.

33% of Museum of the City of New York employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Museum of the City of New York 2.7 out of 5 for work life balance, 2.9 for culture and values and 2.half-dozen for career opportunities.

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Source: https://www.glassdoor.com/Reviews/Museum-of-the-City-of-New-York-Reviews-E29474.htm